The Telangana government has launched MeeSeva on WhatsApp with an eye on improving access and convenience for people seeking to access government-to-citizen (G2C) services across nearly 40 departments. The MeeSeva WhatsApp Services introduce an advanced, conversational Artificial Intelligence (AI)-driven platform that enables citizens to access government services through a simple chat interface.
State IT and Industries Minister D. Sridhar Babu, who launched the service, said extending access to more than 580 government-to-citizen services through a unified and intuitive chat-based interface is part of the continued efforts to bring government within reach of the people using technology. The WhatsApp facility will supplement the network of 5,000 MeeSeva service centres across the State.
The service can be accessed by sending a ‘Hi’ message to WhatsApp Number 80969 58096. Users can apply for certificates such as birth, death and caste; make payments for utilities like electricity and water as well as property tax; remit police challan payments, track applications; receive updates and download issued documents.
