The National Highways Authority of India has signed a Memorandum of Understanding (MoU) with Commercial Vehicle Aggregator platforms to enhance ease of commuting for the commercial vehicle drivers and fleet operators in New Delhi. The Ministry of Road Transport and Highways said that the MoU seeks to leverage interoperable, technology-driven solutions to improve safety, efficiency, and overall user experience for commercial vehicle drivers and fleet operators travelling on National Highways.

 

As part of the agreement, the commercial vehicle aggregator platforms will integrate the Rajmargyatra App to ensure timely and actionable safety communication and a dedicated Call 1033 feature within their applications, enabling one-click access to the National Highway Helpline.

 

It will also integrate the Vishisht Saarthi commercial driver recognition initiative to encourage safe and responsible driving practices among commercial vehicle drivers. The Ministry said that the initiative will also promote Jan Bhagidari – Driver-Led Reporting through participative governance using a driver-led reporting mechanism that enables geo-tagged reporting of National Highway-related issues. These reports will be integrated with the ‘Rajmargyatra’ ecosystem for centralised resolution.