The Department of Administrative Reforms and Public Grievances has released the 32nd edition of the National e-Governance Service Delivery Assessment, NeSDA – Way Forward Monthly Report for December 2025. The Ministry of Personnel, Public Grievances and Pensions informed that the report states that over 24 thousand e-services are being provided across States and Union Territories (UTs), with the highest number in the local governance and utility services sector.

It added that twenty-one states and UTs have achieved over 90 per cent saturation of the 59 mandatory e-services. States including Assam, Karnataka, Kerala, Odisha, Madhya Pradesh, Uttarakhand and Jammu and Kashmir have achieved 100 per cent service coverage through their unified portals.