October 13, 2024 5:58 PM
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CCPA Directs Ola to Develop Mechanism Providing Choice to Consumers Regarding Refund Mode
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform, Ola, to implement a mechanism that allows consumers to choose their preferred method of refund. The CCPA has asked the company to develop a way for consumers, during the grievance redressal process, to choose their ...