In view of increasing acceptance of Sanchar Saathi app, the Government has decided not to make the pre- installation of this app mandatory for mobile manufacturers. The government also clarified that citizens can remove the app whenever they want and there is no other function other than protecting the users in the app.
The Ministry of Communications in a statement stated that so far 1.4 crore users have downloaded this app and 2000 fraud incidents are being reported every day. The Ministry further informed that just in the last one day, 6 lakh citizens have registered for downloading the App which is a 10 times increase in its uptake. The Ministry also said that the app is secure and purely meant to help citizens from bad actors in the cyber world.