The government has taken cognizance of the allegations of corruption levelled against Chennai Customs raised by Wintrack Inc. Finance Ministry said in a statement that Department of Revenue will undertake a fair, transparent, and fact-based inquiry into the issue. A Senior Officer from the Department has been deputed to conduct a detailed factual enquiry, hearing the parties concerned, officials and examining all relevant documentary evidence. 

The Ministry further assured that the matter is being dealt with utmost seriousness, and the Government is committed to taking appropriate and expeditious action in accordance with the law. It reiterated that the Government is committed to enhancing the ease of doing business.

In recent years, the Government has implemented a series of taxpayer-friendly initiatives such as the adoption of the Taxpayer Charter, the introduction of faceless customs procedures, and the establishment of appellate bodies for dispute resolution. This has been done with the objective of enhancing transparency and promoting ease of doing business.