The Directorate General of Civil Aviation (DGCA) has issued a show-cause notice to IndiGo CEO Pieter Elbers and Accountable Manager Isidro Porqueras seeking explanations within 24 hours on the massive flight disruptions that caused severe inconvenience and distress to passengers. The regulator attributed the chaos to the airline’s failure to make adequate arrangements for the revised requirements under the approved Flight Duty Time Limit (FDTL) norms. The notice said that large-scale operational failures indicated significant lapses in planning, oversight, and resource management. 

 

 

Civil Aviation Minister K Rammohan Naidu, along with senior civil aviation ministry officials, held a meeting with Elbers to review the situation and address the issues. 

 

 

As the airline’s operational breakdown left passengers stranded for a fifth consecutive day, the Centre moved to contain the crisis by imposing strict fare caps, directing immediate refunds and warning of regulatory action for any delays. The airline cancelled over 800 flights yesterday.